Privacy policy

We value the trust of our clients and ensure full confidentiality of all provided data. All information received from clients when filling out a money transfer request is used solely for the purpose of processing the transfer and will not be shared with third parties without your consent, except in cases provided by law. We strictly comply with data protection laws and implement all necessary security measures to protect the confidentiality of information at all stages of its processing.

1. Collection and storage of personal data
1.1 To carry out a transaction, we request personal data from the user, which we commit to storing in encrypted form and not sharing with third parties, except in situations mentioned in clauses 1.4, 1.5, and this agreement.
1.2 Transactions based on clients’ requests, as well as the transfer of client data to the service, are carried out via a special encrypted SSL channel (key length – 256 bits).
1.3 If necessary, we reserve the right to collect additional information about the user at our discretion, using any means that do not contradict the law. In any case, any collected information will not be shared with third parties, except as provided in clauses 5.4, 5.5, and 6.5 of this agreement.
1.4 Personal data of clients and details of their transactions may be disclosed by court decision, official written request from law enforcement, or at the service’s discretion. In such cases, the confidential status of the data will be maintained.
1.5 Details of a transaction made by the user may be provided by the service berezka-payments.com upon an official request from the Electronic Settlement System if the purpose of such a request is an internal investigation.

2. How does the site use personal data?
2.1 The user voluntarily provides personal data. The site uses it for the following purposes:

• ensuring proper operation of the website and mobile applications;
• providing access to the features and services of the portal;
• operational technical support;
• improving and upgrading conditions for clients;
• informational mailings;
• quick communication with site staff to resolve technical issues (e.g., password recovery).

2.2 Client identification is also aimed at preventing unauthorized actions by fraudsters who may try to access accounts. Users are advised not to disclose personal information or share passwords with third parties.

3. Who has access to confidential user information?
3.1 Personal data is protected by software and site staff. Other users and third parties do not have access to such information. However, there are situations where access may be granted to the police or by court decision, or upon a request from law enforcement. These cases are regulated by law.

4. What are cookies and how are they used?
4.1 Cookies are files installed on the user’s device by the site that collect and store certain information. These files are used to improve site content, remember personal settings, and user preferences. Cookies collect different types of data and store information for varying periods depending on the type of file. Cookies may be:

• Necessary – identify the browser used by the client, distinguish software, and optimize the site accordingly;
• Analytical – remember which pages the user visited and what content they were interested in, collect statistical information to improve the quality of the web resource;
• Technical – help collect and analyze information about errors and failures, conduct research to optimize network performance, and improve system efficiency;
• Functional – used to remember user settings (e.g., language and geolocation) to improve and simplify navigation on the portal;
• Third-party – allow the use of information from external resources on the site, mainly for advertising banners (also files used for analytics to create targeted advertising for a specific audience).

4.2 Depending on the type of cookie, files may remain on the user’s computer for a long time. This is necessary so that, for example, personal data does not need to be entered each time during authentication. After fulfilling their function, cookies are automatically deleted from the device.

5. Security of confidential data
5.1 The site administration and technical staff ensure the security of users’ personal data.
All information is used solely for proper site operation and service provision, and is not disclosed or shared with third parties.
5.2 Users can also enhance the security of their data themselves by carefully managing their password and keeping it confidential. In case of password loss, they should contact site support to restore access to their information.